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Getting Started

To get started, you can simply follow the guidance below:

1. Deploy

First, Elevate24 needs to be deployed to your test devices before rolling it out to production. Simply follow the deployment instructions for your MDM solution and download below.

Other MDM providers are also supported.

After the application is installed, Elevate24 will launch in basic mode with default configurations. To test additional configurations, try the basic-com.jigsaw24.Elevate24 profile and com.apple.notificationsettings for enabling notifications found in the folder below:

2. Configure

Once you are satisfied that the templated profile is working as expected, you can adjust the options to suit your organisation’s needs. Alternatively, you can create a custom settings configuration using the iMazing Profile Editor application.

NOTE

Some features are for Premium customers only. If you are interested in a trial license please get in touch

3. Reporting

Once you have a trial license and have configured Elevate24 to your preference, you can proceed to set up reporting as described below:

NOTE

Reporting externally to Jigsaw24 Portal or SIEM is a premium feature of Elevate24. If you’ve already configured basic Elevate24 and it meets your organisation’s needs, that’s great! However, if you require reporting to a SIEM beyond your local device get in touch for a trial license.

4. Monitoring

Once you have a trial license or full premium licence and configured Elevate24 to your preferences, you can proceed to set up monitoring as described below:

  1. Add Session Monitoring Key to Elevate24 Configuration.

    • Type: Boolean
    • Default: false
xml
<key>EnableSessionMonitoring</key>
<true/>
  1. Add PPPC Profile for Elevate24SecurityExtension

  2. Add Config Profile for Elevate24 Security Extension starting with

  3. Change any configuration desired.

  4. View monitoring logs in your reporting solution of choice.