Getting started with Elevate24
Welcome to Elevate24! This guide will help you quickly deploy and configure our macOS privileged access management solution.
What is Elevate24?
Elevate24 is a macOS privileged access management (PAM) solution that monitors and controls administrative access while maintaining user productivity and ensuring security compliance.
Quick Overview
✅ Privileged access control with session management
✅ User-friendly experience with seamless native Apple experience
✅ Complete monitoring and detailed compliance reporting
✅ Basic mode available - free tier for smaller organisations
See Elevate24 in Action
Experience Elevate24's user interface and key features through our interactive demonstration before you begin deployment.
Prerequisites
Before you begin deployment, please review our comprehensive requirements guide to ensure your environment is ready for Elevate24.
System Requirements
This includes macOS version compatibility, network requirements and important upgrade notes.
Quick setup (4 steps)
Step 1: Deploy the application
First, deploy Elevate24 to your test devices before rolling out to production. Download the latest version and follow the deployment guide for your MDM solution.
Deployment Guides
Choose your deployment platform:
After installation, Elevate24 will launch in Basic mode with default configurations. To test additional features, use the template profiles for notifications and basic configuration.
Step 2: Configure your environment
Once you've verified the basic deployment, customise Elevate24 to suit your organisation's security policies and user experience requirements.
Configuration Options:
| Configuration Area | Description | Learn More |
|---|---|---|
| Basic Setup | Initial configuration and licensing | Getting Started Configuration |
| Licensing | Premium features and trial setup | Licensing Guide |
| Branding | Customise user interface and messaging | Branding Options |
| Session Customisation | User experience and workflow settings | Session Settings |
| Security Settings | Access controls and security policies | Security Configuration |
Configuration Tools
You can create custom configuration profiles using iMazing Profile Editor or use our template profiles as starting points.
Step 3: Enable session monitoring (Premium feature)
Activate advanced session monitoring to capture detailed logs of privileged access activities for security analysis and compliance.
Premium Feature Required
Session monitoring requires a Premium licence and additional system permissions. Ensure you have the appropriate licence before proceeding.
Monitoring Setup Steps:
- Enable Session Monitoring in your Elevate24 App configuration:
Preference Domain:
com.jigsaw24.Elevate24xml<key>EnableSessionMonitoring</key> <true/>
Deploy Privacy Preferences Policy Control Profile
- Use our PPPC Template
Configure Security Extension using our template:
- Deploy the Security Extension template profile
- Enable the system extension System Extension Key
Review Configuration Options:
Step 4: Setup reporting (Premium feature)
Configure comprehensive reporting to track privileged access usage, ensure compliance, and integrate with your security infrastructure.
Premium Feature
External reporting to Jigsaw24 Portal or SIEM systems requires a Premium licence. Contact us for a trial if you need advanced reporting capabilities.
Reporting Configuration:
- App Reporting Configuration - Setup application-level reporting
- Security Monitoring Reporting - Configure security event reporting
- SIEM Schema Reference - Integration with security platforms
- View logs in your preferred reporting solution or SIEM platform
Need help?
- Browse the full documentation using the sidebar navigation
- Open a support ticket via our Support Portal
- Contact sales for Premium features at Jigsaw24 Elevate24
- Contact your Jigsaw24 representative for personalised assistance