Change Log

Elevate24 Application v2.3.1 (Preview)

The introduction of a macOS system extension for Elevate24 marks a significant step forward in delivering secure, reliable, and native privileged access management for Mac environments. By leveraging Apple’s system extension framework, Elevate24 aligns with Apple’s security and privacy architecture, ensuring compatibility with the latest versions of macOS and helping to future-proof deployments. Crucially, running as a system extension also protects the Elevate24 agent from tampering by isolating it from user space and enforcing stricter controls on how it can be accessed or modified. This hardened approach significantly reduces the risk of malicious interference or circumvention.

IMPORTANT

Review Requirements page before upgrading to 2.3.0+

The default UI is now the new modern design. The newUI key no longer needs to be set and is removed.

This fix addresses a UI bug that occurs during the EULA acceptance screen for new basic customer installations.

The new UI now respects the mainbutton key.
The Elevate24 window may occasionally appear incorrectly. This has been resolved to ensure it always has the same size.
Microsoft Sentinel error logging has been improved for the Elevate24 Application.
The icon has been updated to comply with macOS 26 guidelines.
A fix has been implemented to ensure custom complex passwords are set correctly when a key’s value is 0.

To create a more space-friendly and focussed look, we’re introducing our brand new UI Design. This is an optional feature at the moment, but will be mandatory in a later release. To switch to the new UI set the newUI key to true.
Clicking the Elevate24 Application now opens the menu bar app, which allows you to add it to the dock and interact with it to open the application.
User settings have been added to allow users to turn off the countdown clock and reduce the size of the space Elevate24 takes up in the menu bar.
You can now configure session expiry notifications. This allows Elevate24 to notify you before your session expires. This is a user setting, but you can also force it by configuring sessionExpiryReminder.
Introducing the extend button. This allows you to extend the session by the original time selected. This feature helps prevent interruptions to workflows or ongoing tasks beyond the original duration. To block this feature, configure blockExtend.

Apple Authentication for multi-factor authentication when requesting elevated rights is now possible on a basic configuration and no longer limited to premium customers.

Elevate24’s Basic EULA URL now redirects to the Jigsaw24 Website’s hosted copy.
- https://www.jigsaw24.com/elevate24-end-user-licence-agreement
Fixed a rare issue that occasionally caused the temporary account to not set the randomly generated password correctly.
Debug logging improvements have been made.

Now includes a free basic mode, no longer requiring a license.
Now includes a countdown timer clock for more visibility and awareness of how long is left of the session.
Added protection for existing accounts.
A license error now shows a re-launch button for faster troubleshooting. This allows end users to quit and re-open the app more easily.
You can now CMD + Click the version number on Elevate24 Application to output the logs to the /tmp folder for support.
Basic mode now has a custom logo.
Temporary secondary account username field can now be copied the same as the password field.
Temporary secondary account mode now supports showAdminPasswordGrace. Configuring this key allows premium customers using temporary account mode to show the password for up to 40 seconds after authentication before prompting for authentication again.
Temporary secondary account mode now supports complex password configurations. To be used for organisations with strict password policies.
Various bug fixes and improvements