Getting started with Patch24
Welcome to Patch24! This guide will help you quickly deploy and configure our macOS application patch management solution.
What is Patch24?
Patch24 is an MDM-agnostic macOS patch management solution that automates application updates, provides comprehensive visibility, and integrates seamlessly with your existing device management infrastructure.
Quick overview
✅ Automated patching for 300+ macOS applications
✅ Works with any MDM - Jamf Pro, Intune, or others
✅ Compliance Meets security and compliance requirements
✅ Minimal user disruption driven by a key user experience focus
See Patch24 in action
Prerequisites
Before you begin deployment, please review the requirements guide to ensure your environment is ready for Patch24.
System Requirements
Quick setup (3 steps)
Step 1: Obtain your license
Patch24 requires a valid license to operate.
Get your license
Contact Jigsaw24 or your account representative to obtain your license key.
Once you have your license, you'll deploy it via your MDM as a configuration profile. For detailed instructions, see Patch24 Agent Preference Keys.
Step 2: Configure your environment
Once you've obtained your license and access, customise Patch24 for your organisation:
| Configuration Area | Description | Learn More |
|---|---|---|
| Update Policies | Define when and how updates are applied | Update Behaviour |
| Device Groups | Organise devices for targeted patching | Groups |
| Application Management | Choose which apps to manage | Applications |
| User Notifications | Customise end-user messaging | Notifications |
Important
You must make any required changes to the Patch Policy on the portal and click Save before deploying the agent. Failure to do so may result in the agent not functioning as expected.
Step 3: Deploy the agent
Deploy the Patch24 Agent package to your macOS devices using your MDM solution:
Choose your platform:
Important
The agent requires specific permissions to function properly. Make sure to deploy the required configuration profiles from our Template Profiles section. This includes permissions for Full Disk Access, Notifications, and others as needed.
Need help?
- Browse the full documentation using the sidebar navigation
- Open a support ticket via our Support Portal
- Contact your Jigsaw24 representative for personalised assistance